Writing Samples

A selection of published work spanning technical documentation, customer communications, and editorial writing.

Help Center & Technical Documentation

Wi-Fi 7 Router Self-Install Kit — Step-by-step setup guide for GFiber's Wi-Fi 7 router, written for customers setting up their own hardware.

Professional Installation Process — A walkthrough of GFiber's professional installation experience, written to set clear expectations for new customers.

Configure Advanced Wi-Fi Settings — Guides customers through advanced router settings in plain language.

Set a Primary and Secondary Payment Method — A billing article explaining payment setup clearly and calmly.

Getting the Most Out of GFiber Core 1 Gig — A benefit-led guide for GFiber's Core plan customers, part of the Lifestyle Internet Plans launch.

Run a GFiber Internet Speed Test — Explains how to test internet speed using the GFiber app or a wired connection.

Editorial

Chess Master Crafts Software to Catch Computer-Assisted Cheating — A feature story from Princeton Alumni Weekly on a complex technical subject.

DACA Students Share Their Stories — A reported piece from Princeton Alumni Weekly covering three students' experiences with immigration policy.

Content Marketing & Brand

C5Mentors: Courtney Hemphill on Empowering Women in Tech — A profile piece from Carbon Five's blog on mentorship and women in tech.